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AI Roadmap Workbook for Non-Technical Business Leaders

A clear, hype-free workbook showing where AI can actually help your business — and where it won’t.
Dev Guys Team — Smart thinking. Simple execution. Fast delivery.

Why This Workbook Exists

In today’s business world, leaders are often told they must have an AI strategy. AI discussions are happening everywhere—from vendors to competitors. But business heads often struggle between two bad decisions:
• Accepting every proposal and hoping it works out.
• Declining AI entirely because of confusion or doubt.

This workbook offers a balanced third option: a calm, realistic way to identify where AI truly fits in your business — and where it doesn’t.

You don’t have to be technical; you just need to know your operations well. AI is simply a tool built on top of those foundations.

Best Way to Apply This Workbook

You can complete this alone or with your management team. The aim isn’t to finish quickly but to think clearly. By the end, you’ll have:
• A short list of meaningful AI opportunities tied to profit or efficiency.
• Understanding of where AI should not be used.
• A structured sequence of projects instead of random pilots.

Think of it as a guide, not a form. A good roadmap fits on one slide and makes sense to your CFO.

AI strategy equals good business logic, simply expressed.

Step 1 — Business First

Begin with Results, Not Technology

Too often, leaders ask about tools instead of outcomes — that’s the wrong start. Instead, begin with clear results that matter to your company.

Ask:
• What 3–5 business results truly matter this year?
• Which parts of the business feel overwhelmed or inefficient?
• Which processes are slowed by scattered information?

AI is valuable only when it moves key metrics — revenue, margins, time, or risk. Ideas without measurable outcomes belong in the experiment bucket.

Start here, and you’ll invest in leverage — not novelty.

Understand How Work Actually Happens

Understand the Flow Before Applying AI

Before deciding where AI fits, observe how work really flows — not how it’s described in meetings. Ask: “What happens from start to finish in this process?”.

Examples include:
• Lead comes in ? assigned ? follow-up ? quote ? revision ? close/lost.
• Support ticket ? triaged ? answered ? escalated ? resolved.
• Invoice issued ? tracked ? escalated ? payment confirmed.

Inputs, actions, outputs — that’s the simple structure. Ideal AI zones: messy inputs, repeatable steps, consistent outputs.

Rank and Select AI Use Cases

Evaluate Each Use Case for Business Value

Evaluate AI ideas using a simple impact vs effort grid.

Use a mental 2x2 chart — impact vs effort.
• Focus first on small, high-impact changes.
• Big strategic initiatives take time but deliver scale.
• Nice-to-Haves — low impact, low effort.
• Delay ideas that drain resources without GCP impact.

Consider risk: some actions are reversible, others are not.

Small wins set the foundation for larger bets.

Laying Strong Foundations

Data Quality Before AI Quality

Messy data ruins good AI; fix the base first. Clarity first, automation later.

Design Human-in-the-Loop by Default

AI should draft, suggest, or monitor — not act blindly. Build confidence before full automation.

Common Traps

Steer Clear of Predictable Failures

01. The Demo Illusion — excitement without strategy.
02. The Pilot Graveyard — endless pilots that never scale.
03. The Full Automation Fantasy — imagining instant department replacement.

Choose disciplined execution over hype.

Partnering with Vendors and Developers

Frame problems, don’t build algorithms. State outcomes clearly — e.g., “reduce response time 40%”. Share messy data and edge cases so tech partners understand reality. Agree on success definitions and rollout phases.

Request real-world results, not sales pitches.

Evaluating AI Health

Indicators of a Balanced AI Plan

It’s simple, measurable, and owned.
Buzzword-free alignment is visible.
Ownership and clarity drive results.

Quick AI Validation Guide

Before any project, confirm:
• What measurable result does it support?
• Which workflow is involved, and can it be described simply?
• Do we have data and process clarity?
• Where will humans remain in control?
• What is the 3-month metric?
• What’s the fallback insight?

Conclusion

Good AI brings order, not confusion. It’s not a list of tools — it’s an execution strategy. True AI integration supports your business invisibly.